Overview
TradeLift ("we," "our," or "us") operates the TradeLift mobile application. This Privacy Policy describes our practices regarding the collection, use, and disclosure of information when you use our app.
By using TradeLift, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Information We Collect
We collect the following types of information to provide and improve our services:
- Account Information: Name, email address, phone number, and profile details you provide during registration.
- Transaction Data: Records of trades, listings, and interactions made within the app.
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Usage Data: Information about how you interact with the app, including pages viewed, features used, and time spent.
- Location Data: Approximate location based on IP address or, with your consent, precise GPS location for location-based features.
How We Use Your Data
Your information helps us deliver a seamless experience:
- To create and manage your TradeLift account.
- To facilitate trades and transactions between users.
- To send important notifications about your account and activity.
- To improve our app's functionality and user experience.
- To detect, prevent, and address fraud and security issues.
- To provide customer support and respond to your inquiries.
- To comply with legal obligations and enforce our terms.
Data Sharing & Third Parties
We do not sell your personal data. We may share information only in the following circumstances:
- Service Providers: Trusted third-party services that help us operate, such as cloud hosting (Supabase), analytics, and payment processing.
- Legal Requirements: When required by law, regulation, or legal process.
- Safety: To protect the rights, property, or safety of TradeLift, our users, or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Data Storage & Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL) and at rest.
- Secure authentication and access controls.
- Regular security assessments and monitoring.
- Data stored on secure, access-controlled cloud infrastructure.
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data. See our Account Deletion Guide.
- Portability: Request a transfer of your data in a structured, machine-readable format.
- Objection: Object to certain types of data processing.
- Withdraw Consent: Withdraw consent where processing is based on consent.
Cookies & Tracking
TradeLift is primarily a mobile application and does not use browser cookies. However, we may use similar technologies within the app:
- Analytics SDKs: To understand usage patterns and improve the app.
- Local Storage: To save your preferences and session information securely on your device.
- Push Notifications: With your permission, we send push notifications related to your account activity.
Children's Privacy
TradeLift is not intended for use by individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children.
If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly. If you believe your child has provided us with personal data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page and notify you through the app or via email.
We encourage you to review this policy periodically. Continued use of TradeLift after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
App: Settings → Help & Support → Contact Us
We aim to respond to all data-related requests within 30 days.